Privacy Policy

Last Modified: October 21, 2026

 

Cosmetic Skin & Laser Center and RegenCen respect your privacy and are committed to protecting it through our compliance with this policy.

This policy applies to CSLC MSO Buyer, LLC and its affiliates and subsidiaries (collectively, “Cosmetic Skin & Laser Center,” “CSLC,” “RegenCen,” “we,” “us,” “our”) and describes the types of information we may collect from you, or that you may provide when you visit the website https://clscbeauty.com or https://regencen.com/ (individually or collectively, our "Website"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be your acceptance of those changes, so please check the policy periodically for updates. This policy is incorporated into and governed by our Terms of Use, found at https://regencen.com/terms-of-use/, which also apply when you use our Website.

Our Website is not intended for persons under 18 years of age. If you are under 18, do not use or provide any information on this Website.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including:

  1. Identity data by which you may be personally identified, such as name, address, email address, telephone number (collectively, "personal information");
  2. Details of transactions you carry out through our Website, such as scheduling of appointments, requests for information about certain services, and purchases of gift cards. You may be required to provide financial information before placing an order through our Website; and
  3. Usage data, such as information about how you use our Website, products, and services.

We collect this information:

  1. Directly from you when you provide it to us or to our third-party service providers that we employ to perform functions on our behalf, such as scheduling of appointments.
  2. Automatically as you navigate through the Website. Information collected automatically may include (i) usage data, such as IP addresses, browser type and version, the pages of our Website that you visit and the time and date of those visits, and diagnostic data, and (ii) other tracking technologies. The technologies we use for this automatic data collection may include (i) cookies (e.g., browser cookies), which are small files placed on the hard drive of your computer containing the details of your browsing history on a website, beacons, tags, and scripts.

Third-Party Links

This Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit.

How We Use Your Personal Information

We use information that we collect about you or that you provide to us, including any personal information:

  1. To present our Website and its contents to you.
  2. To provide you with information, products, or services that you request from us.
  3. To fulfill any other purpose for which you provide it.

We will not sell or share your personal information, namely, name, address, email address, telephone number, or any other personal and non-public information with any telemarketer or marketing agency.

Mobile Messaging

We strive to provide you with choices regarding certain personal data uses, particularly around marketing. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the mobile messaging service provides communication, scheduling, updates, alerts, information, promotions, specials, and other marketing offers from CSLC or RegenCen via text messages through your wireless provider to the mobile number you provided. Message and data rates may apply. Message frequency varies. Text the single keyword command STOP to SKIN to cancel at any time. You'll receive a one-time opt-out confirmation text message. For service support or assistance, text HELP to 231.347.7395.

When you purchase items using our payment forms we do not collect or store your credit card details, and all payments are submitted directly to our payment processor using strong SSL encryption.

All personal information submitted with regard to aesthetic treatment interest is protected and deemed private by the Health Insurance Portability and Accountability Act (HIPAA).

 

Non-personal information

We may use information that does not identify you without restriction, including, for example, to display advertisements and marketing communications based on your browsing history of our Website and interests. We use cookies to remember your visits to our Website and show you ads that are relevant to you. For example, our third-party service providers may place a pixel tag or cookie on certain pages of our Website to allow these providers to later display a relevant advertisement to you based on your browsing behavior of our Website. This type of online advertising — known as “retargeting” — is used to re-engage consumers who previously visited our Website. We may collect and share with these providers certain information, including which ad you received, if or when you viewed it, and whether you clicked on the ad.

Browser Settings: You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Cosmetic Skin & Laser Center
3529 W. Front St.
Traverse City, MI  49684

email@cslcbeauty.com

 

Notice of Privacy Practices

Effective date: October 21st, 2026

This notice describes how your health information may be used and shared, and how you can get access to it. Please review it carefully.

This notice applies to Cosmetic Laser Centers, PLLC, which provides clinical services at our Michigan locations, and CSLC FL Buyer, LLC, which provides clinical services at our Florida locations, including those operating under the Cosmetic Skin & Laser Center (“CSLC”), RegenCen, and BOYD Beauty names. Our practices are supported by CSLC MSO Buyer, LLC, which provides management and administrative services and is bound by written agreement to protect your health information.

Your rights

You can:

  • Get a paper or electronic copy of your medical record. We will respond within 30 days and may charge a reasonable, cost-based fee.
  • Ask us to correct information you believe is wrong or incomplete. If we say no, we will explain why in writing within 60 days.
  • Ask us to contact you in a specific way, for example at a particular phone number or address. We will agree to all reasonable requests.
  • Ask us to limit what we use or share. We are not required to agree, but we will consider every request.
  • Ask for a list of certain times we have shared your information.
  • Get a paper copy of this notice at any time, even if you agreed to receive it electronically.
  • Name someone to act for you, such as a legal guardian or someone with medical power of attorney. We will confirm that person has authority before we take any action.
  • File a complaint if you believe your rights were violated. Contact us at email@cslcbeauty.com or 231-347-7395. You may also contact the U.S. Department of Health and Human Services Office for Civil Rights at 200 Independence Avenue S.W., Washington, D.C. 20201, by calling 1-877-696-6775, or at hhs.gov/hipaa/filing-a-complaint. We will not retaliate against you for filing a complaint.

Your choices

For certain information, you can tell us your choices about what we share. If you have a preference, please talk to us and we will follow your instructions.

You have the right to tell us whether to share your information with family, close friends, or others involved in your care. If you are not able to tell us your preference, we may share your information if we believe it is in your best interest, or when needed to reduce a serious and imminent threat to health or safety.

We will never use or share your information for marketing purposes, or sell your information, without your written permission.

How we use and share your information

To treat you. We use your health information and share it with the clinicians and other professionals involved in your care.

To run our practice. We use your information to manage your treatment, improve our services, and contact you when necessary. This includes sharing information with our management company and other service providers who support our operations, each of whom is bound by written agreement to safeguard it.

For payment. We use your information to process payment for your services. We do not bill health insurance. All services are paid directly by the patient.

As required or permitted by law. We may share your information:

  • When state or federal law requires it, including with the Department of Health and Human Services to show that we are complying with federal privacy law.
  • For public health and safety purposes, such as reporting adverse reactions to medications or reporting suspected abuse, neglect, or domestic violence
    With health oversight agencies for activities authorized by law
    In response to a court or administrative order, a subpoena, or other lawful request
  • For workers’ compensation claims or law enforcement purposes

Our responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you give us written permission. If you give us permission, you may change your mind at any time by telling us in writing.

Our websites

Our websites use cookies and similar technologies, including tools provided by third parties, to operate the site, measure performance, and show relevant advertising. You can limit these technologies through your browser settings. Information you submit to us as a patient, including through our online booking and intake forms, is treated as protected health information and is governed by this notice.

Changes to this notice

We may change the terms of this notice, and any changes will apply to all information we hold about you. The current version is always available on our websites, in our offices, and on request.